Head office

ISOL Sp. z o.o.
Strefowa 5
64-920 Piła
NIP: 764-266-44-90
REGON: 302426857

Phone numbers

Head Office – Customer Service

Monday – Friday
8am – 4pm
tel.: +48 67 213 80 40
e-mail: info@pellasx.eu

Summer break 2024

We kindly inform you that, as every year, we anticipate a holiday break in the period between July 15, 2024 and July 26, 2024.

At that time, ISOL Sp. z o. o. will be closed, only the Service Department will be on duty.

Export sales and marketing

Łukasz Szymborski

+48 531 356 666


Commercial agents

Greece, Albania, Kosovo, Turkey

Stavros Tsotoglou

+30 231 078 4664


Germany, Austria

Achim Böhmer

+49 (0)8584 9887972


Sweden, Norway

Jan-Egil Hemfjäll

+46 702 884 702


Sales and distribution

In order to ensure the highest quality of services, the PellasX burners are sold through the network of partner companies. Contact our business partner assigned to your region who will support you to select a proper burner for pellet and will indicate the nearest authorized PellasX fitter.

Distributors in Poland

Foreign distributors

Manufacturers of boilers with PellasX burners.

Do you have a question? Choose a topic or write to us

My igniter is burnt - what to do?

Order a new one at a repair shop. Fortunately, a burnt igniter will not make you wait for a new one in a cold house as you can always fire the burner using e.g. a fire starter squares to be put on the pellets when a fire starter icon appears on the controller display. To avoid the necessity to restart the burner in the same way, it is advisable to set the controller to a supervision mode while waiting for the new fire starter.

My burner temperature sensor is burnt - what to do?

The burner temperature sensor is responsible for the safety of our boiler. Once it is burnt, the controller will stop the operation of the burner until the sensor is replaced with a new one. Contact the repair shop to order a new one.

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